There are three ways of restoring your password depending on the user case.
User case 1 | Using the Android app:
- Enter your phone number and press “next”
- Click on “Missing password”
- Enter the email address you have registered and press “Send”.
- You will now receive an email containing a reset password link. Click on the link to set a new password.
User case 2 | Using the iOS app:
- Press “Log in”
- Enter you phone number
- Press “Missing password”
- Enter the email address you have registered and press “Send”
- You will now receive an email containing a reset password link. Click on the link to set a new password.
User case 3 | Using the website mycontacts-app.com
- Press “Log in”
- Enter you phone number
- Press “Forgotten password?”
- You will now receive an email containing a reset password link. Click on the link to set a new password.