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I have forgotten my password, what do I need to do?

There are three ways of restoring your password depending on the user case.

User case 1 | Using the Android app:

  1. Enter your phone number and press “next”
  2. Click on “Missing password”
  3. Enter the email address you have registered and press “Send”.
  4. You will now receive an email containing a reset password link. Click on the link to set a new password.

 User case 2 | Using the iOS app:

  1. Press “Log in”
  2. Enter you phone number
  3. Press “Missing password”
  4. Enter the email address you have registered and press “Send”
  5. You will now receive an email containing a reset password link. Click on the link to set a new password.

 User case 3 | Using the website mycontacts-app.com

  1. Press “Log in”
  2. Enter you phone number
  3. Press “Forgotten password?”
  4. You will now receive an email containing a reset password link. Click on the link to set a new password.
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